ISLAMABAD – Pakistan Telecommunication Company Limited (PTCL) has on Thursday stated that the slow internet problem across the country could be due to the submarine fault.
In a statement regarding yesterday’s major internet breakout, PTCL said one of the international submarine cable systems, SEA-ME-WE 4, has developed a fault.
The company said that this cable system issue might result in degraded customer experience, i.e. slow internet speeds, particularly during peak hours.
According to PTCL, the international consortium managing the submarine cable system has initiated the repair work to restore services at the earliest.
PTCL said that it is fully alert on the situation and necessary action to minimize the service impact has already been undertaken. It confirmed that traffic is now routed through other 3 submarine cable networks that are available with PTCL